SAP is expected to debut on Thursday a hosted CRM software service, as the business applications software giant steps into an increasingly crowded field. SAP plans to provide details of its ...

Rocket CRM has introduced new advancements to its platform designed to transform the way organizations approach Marketing ...

Salesforce, Inc. (NYSE:CRM) is one of the Best Technology Stocks to Invest in for the Long Term. Wall Street is bullish on ...

The editors recognize the top-three leaders in CTI, IVR, quality monitoring, Web self-service, workforce management and optimization, contact-center outsourcing services, and agent-facing universal ...

AUSTIN, Texas — Epicor Software Corp. has added a comprehensive suite of website, search engine optimization and online reputation management features, through Optimize Digital Marketing, to its ...

As Monday.com accelerates its expansion into customer relationship management (CRM) and IT service management (ITSM), the ...

Today we are surrounded by so many techy acronyms: IoT, ML, AI, VR, CX, (to name a few), that we sometimes forget about one of the originals: CRM. Doing simple searches of CRM solutions, you find ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

SAP debuted its hosted customer relationship management software service Thursday, moving the business software applications giant into an arena that is becoming increasingly crowded. SAP, as ...