The Federal Trade Commission has sued agricultural equipment company Deere & Company, arguing it holds a monopoly on repair services. The FTC alleges that the company's tactics forced customers to ...

When your business hinges on a single machine, it's essential that it be configured to do just about anything its user asks of it. This is certainly true for the Case 580 Super M backhoe loader owned ...

Like many parts of modern life, tractors have gone high-tech, often running on advanced computer systems. But some manufacturers are tight-lipped about how these electronics work, making it difficult ...

Customer satisfaction with tractor after-sales service is higher (up 28 points on a 1,000-point scale) when owners choose to have their tractor serviced at their own premises, compared to when they ...