If you need help with an iPhone, iPad, Mac or other Apple product–whether it’s broken or faulty, or you just can’t figure out how to do something with it–the company will help you solve the issue.

Yesterday Apple updated its online product and services support page to directly allow users to view the schedule and make appointments at their local Apple Store's Genius Bar. This aims to make it ...

Apple will soon make a significant change to retail store Genius Bar appointments to improve the customer experience, according to several sources briefed on the upcoming shift. During the week of ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...

Apple is now requiring that all users booking a Genius Bar appointment online sign in with an Apple ID. Previously, users could instead fill out a form with name, address and email in order to book an ...

Apple announced the US$3,499 (and up) Apple Vision Pro at this month’s Worldwide Developer Conference. It won’t go on sale until early 2024, but even then you may need an appointment at an Apple ...