The Federal Trade Commission sued LA Fitness and other gym franchises on Wednesday over memberships that it said are “exceedingly difficult” to cancel — the agency’s latest effort to force companies to make cancellations more straightforward.

Customers at LA Fitness have complained that it is too difficult to cancel their gym membership. The company says the complaint is without merit.

The U.S. Federal Trade Commission is suing the operators of LA Fitness, over allegations that they make it “exceedingly difficult” for consumers to cancel gym memberships and other related services offered in their clubs nationwide.