When it comes to artificial intelligence (AI), perhaps no one commands more attention than Sam Altman, the CEO of ChatGPT maker OpenAI. On Nov. 3, OpenAI announced a headline-grabbing $38 billion partnership with e-commerce and cloud titan Amazon ( AMZN 1.81%).

Experts say the incident revealed what can happen when a such a broad spectrum of companies rely on singular cloud provider.

User complaints surged on tracking site DownDetector just after noon Eastern time, with most reports concentrated in the company’s US-EAST-1 region.

Amazon announced on Monday a seven-year deal to supply cloud computing capacity to the maker of ChatGPT. ・Retail investors and analysts say the deal is a major win for Amazon Cloud Services, which was previously seen as lagging behind its competitors.

The company that invented the cloud business is widely perceived as trailing its rivals in artificial intelligence.

Amazon posted higher fiscal third quarter profit and sales compared with a year ago, fueled by accelerating growth in its cloud computing business and strong spending by its customers looking for low prices at a time when inflation is resurging.

Fastnet is the first cable that Amazon is building on its own. The company backed multiple subsea internet projects in the past, but it developed them as part of consortiums. One of those cables, the Bifrost optical link that connects the U.S. and Singapore, came online last month.

On Wednesday Amazon announced the completion of its data-center initiative Project Rainier, which will primarily be used to service Anthropic's compute needs. The company expects Anthropic's Claude to be using over one million of Amazon's custom Trainium2 chips by year-end.

Amazon Web Services (AMZN) plans to build a trans-Atlantic subsea fiber optic cable system to help address the rising demand for cloud computing and artificial intelligence.